Over the last few months I have begun to include a small section in some of my workshops on the clutter and “stuff” that makes work life a pain. Almost all participants identify meetings and email (and many add managers, for a “3M” trilogy of evil). Email is going to kill us. Or at least melt down sometime in the next few years.
You know this to be true. Your inbox is in much worse shape today than it was a few years ago. And it isn’t going to get any better by itself in the years ahead. We’re going to have to find a fix for this growing problem.
Some companies reckon that the solution is to abandon email altogether. The South American travel comparison site, El Mejor Trato is one such company. Fast Company magazine interviewed the CEO, Cristian Rennella (who only gets about five emails a day, from external people) to find out what they did, how they did it, and the impact it has made on their business. Read the report here (or an extract below).
This might be worth trying in your team or business. You’ve got to try something!